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FREQUENTLY ASKED QUESTIONS

Get Informed

WHAT IF I AM NOT SATISFIED WITH RHINO RECOVERY LTD?

if you're unsatisfied with our services or there is something we could do better you can either, call our head office and a member of the team will take some details and do there best to resolve the issue at hand, or you can send an email to info@rhinorecoveryltd.co.uk

WHAT HAPPENS IF I CANCEL MY RECOVERY ?

we have a full cancelation procedure in our T&C's this outlines the what to do and what is involved but in case here it is

 

 

Refunds & Cancellations

All cancellations must be received at least 12 business hours before the start of the booked service date and time. Refunds after this period will be subject to a £45.00 cancellation fee or £75.00 if our vehicle has set out to you, Cancellations must be received in writing by e-mail ( control.room@rhinorecoveryltd.co.uk ) or by telephone  ( 01252912812 )

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